I have received, from a friend, a draft of an intra-institutional guideline for employee blogging and online behavior. The employer has been anonymized. The document has been written by non-scientist non-bloggers at the institution and is making the rounds prior to formal review and approval.
We have talked about this at ScienceOnline’09 in the session Hey, You Can’t Say That!. Here are some of the bloggy responses to that session to get you up to speed:
Deep Thoughts and Silliness: Semi-live Blogging Scienceonline09: Day 2
Highly Allochthonous: ScienceOnline Day 2: generalised ramblings
Ideonexus: ScienceOnline09: Hey, You Can’t Say That!
Expression Patterns: ScienceOnline09 – Day 3
Confessions of a Science Librarian: ScienceOnline ’09: Sunday summary and final thoughts
I do not know how many other research institutions (for example universities and research institutes), or other science-related businesses (for example science publishers and biotech), are developing – or have already enacted – similar guidelines, but there’s no time like the present for the science blogging community to plug itself into this discussion and maybe even start taking some active steps (for example recommending a set of guidelines or a template document for circulation and use by scientists and their employers).
What I would like you to do is read these draft guidelines, comment on them on your own blogs, make changes and edits to make it better, or to make it start making sense, make sure that your edits are highly visible (e.g., in bold or red), and then post the URL of your post in the comments of this post. Here is the text as I got it:
Social media guidelines for Big Research Institution (which I will abbreviate as BRI from here on out) staff
These guidelines are intended to cover blogs, where BRI staff discuss their projects or professional work, as well as BRI related pages set up by staff on social networking sites such as Flickr and Facebook. They do not cover any personal use of social media which is primarily about personal matters or hobbies.
We have a long history of BRI staff actively contributing to public discussions. However there are a few simple guidelines for BRI staff to consider when setting up their personal blogs and wikis which are outlined under “Personal social media guidelines” at the end of this document.
Guidelines for a BRI context
BRI can clearly benefit from the use of social media to promote its activities, discuss projects and research, and increase its overall knowledge base. These guidelines are intended to ensure that BRI can have a strategic overview of how we are using social media, use it in an effective way to develop our vision, facilitate its development and cross promote where appropriate.
For the purposes of this document online social media activity by BRI staff and associates falls into two categories:
Public facing – Social media which directly relates to or discusses work or projects at BRI and has a general public audience.
Peer to peer – As above but where the blog, forum, wiki etc is used as a tool for scientists and others to communicate with their peers and is not intended for a general public audience. This includes both social media content hosted by BRI and collaborative projects.
Speak freely, but respect BRI’s confidentiality and values
Whether social media content is public facing or peer to peer, the individual has a duty to:
* behave in a way that is consistent with BRI’s values and policies
* respect the confidentiality of information as outlined in BRI’s staff handbook
Unless there are specific concerns about the nature of the work, BRI staff are free to discuss work and research online. However, staff must not reveal any information which may be confidential. This might include aspects of research, BRI policy or details of internal discussions. Staff should check the BRI IP policy, the staff handbook and/or consult their manager if at all unclear about what might be confidential.
The content of peer to peer pages or sites is the responsibility of the relevant department. The content should follow BRI editorial guidelines to ensure usability and accessibility. Content is the responsibility of the individual and their department and would not be edited by BRI editors. Moderation is the responsibility of the relevant department.
Public facing social media is covered by the general editorial guidelines, and should be written for the expected audience and have a moderation plan agreed with BRI.
All BRI social media output is the intellectual property of BRI.
BRI will operate all of its social media under a creative commons license, which means that content such as images can be reused for educational purposes unless otherwise stated.
It is the responsibility of the author of any social media content to ensure that the copyright is cleared for any material published.
Setting up of new social media and content pages
Whether you are setting up new BRI social media pages within the BRI website or on an existing social media site such as Flickr or Facebook, they need to follow the BRI interactive project process.
In the first instance please discuss with your manager. If they are in agreement then the next step is to complete and submit a concept brief for social media (link here) which outlines:
* the purpose
* the author
* the audience
* the contributors
* moderation plans
* expected duration
* how they fit with department/corporate plans
Concept brief forms are available from your manager.
Staff who already have a blog, wiki, forum etc. which is related to their work or BRI should discuss it with their manager and the BRI production editor. This will allow for a shared understanding of activity in this area and will help BRI promote and aggregate a body of BRI blogs in the future.
Scientists can link to their blogs from their CV’s on the BRI website but it may also be appropriate to integrate it into other areas of the site and promote it more generally from BRI’s website.
Personal use of social media by BRI staff
If within your blog, wiki or social media pages BRI or work at BRI is highlighted the content should comply with the Code of Conduct outlined in the staff handbook.
Additionally if a personal blog is clearly identifying the staff as a member of BRI it should have a simple and visible disclaimer such as ‘The views expressed on this blog/website are mine alone and do not necessarily reflect the views of BRI.’
Personal social media pages or websites may link to BRI’s website, but should not reproduce material that is available as a result of BRI employment, use any BRI branding, nor should the blog or website purport to represent BRI in any way.
If you wish to use BRI copyrighted material you need to obtain BRI’s permission.
For the purposes of this document, the term Social Media includes:
* networking sites such as Facebook, Bebo, Linked In
* photo sharing sites such as Flickr
* video sharing sites such as YouTube
* all other sites allowing publishing of opinion and comment where an individual might be viewed as representing BRI
Appendix: BRI’s existing social networking rules
Social networking websites
We provide open access to the internet for business use. However, we do recognize that you might use the internet for personal purposes. This policy sets out your responsibilities in relation to using the internet to access social networking websites such as Facebook, MySpace, Bebo and Friendster.
Personal use of the internet
We allow you to access social networking websites on the internet for personal use during certain times. These times are:
* before and after work hours; and
* during the one-hour break at lunch.
We reserve the right to restrict access to these websites and to bar individuals who abuse our broad approach to open internet access.
While we respect your right to a private life, we also have a general duty of care for the welfare of all our staff and also a responsibility to ensure that the reputation of BRI as an institution of world standing is protected. We therefore require employees using social networking websites to:
* refrain from identifying yourself as working for BRI;
* ensure that you do not conduct yourself in a way that could be perceived to be of detriment to BRI’s reputation and its role as a public authority; and
* take care not to allow your interaction on these websites to damage working relationships between members of staff and clients of BRI.
Monitoring of internet access at work
We reserve the right to monitor internet usage, but will endeavor to inform you should your usage be under surveillance and the reasons for it. We consider that valid reasons for checking an individual’s internet usage may include suspicions that you have
* been spending an excessive amount of time viewing websites that are not work-related; or
* acted in a way that damages the reputation of BRI and/or breaches commercial confidentiality.
We reserve the right to retain information that it has gathered on an individual’s use of the internet for a period of 12 months.
Access to the web may be withdrawn in any case of misuse of this facility and may result in disciplinary action.
Security and identity theft
You should be aware that social networking websites are a public forum, particularly if you are part of a ‘network’. You should not assume that your entries on any website will remain private. You should never send abusive or defamatory messages.
Please be security conscious and take steps to protect yourself from identity theft, for example by restricting the amount of personal information that you reveal. Social networking websites allow people to post detailed personal information such as date of birth, place of birth and favorite team, which can form the basis of security questions and passwords. In addition, you should:
* ensure that no information is made available that could provide a person with unauthorized access to BRI and/or any confidential information; and
* refrain from recording any confidential information regarding BRI on any network
What do you all think? Go ahead and make your own edits, or de novo drafts on your own blogs, and let me know the permalinks here.