This was posted on slashdot, and forwarded to me by several readers. It’s worth listening to the first few minutes to get an idea of just how pathetically inummerate many people are. It might also help convince you to stay the hell away from *any* service provided by Verizon; my experience with them suggests that this is absolutely typical.
The basic story is that the guy who recorded this took a trip to Canada. Before he left, he checked with Verizon about how much it would cost him to use his cellphone for internet access during his trip, and was told that it cost 0.002 *cents* per kilobyte. But when the bill arrived, they charged him 0.002 *dollars* per kilobyte – 100 times the quoted rate. He then embarked on an odyssey of stupidity, trying to get someone at Verizon to acknowledge the fact that there is a *difference* between 0.002 dollars, and 0.002 cents.
[Go. Listen. Be amazed.][verizon]