Our desktop support folks couldn’t do anything with it. When I told them my story about what happened (at least I’m honest) they realized it would be easier to re-install the machine with a fresh image of Windows Vista.
Read this sad but unsurprising tale of woe at Linux in Exile. And find out how Windows Update and system management in Linux are different. Also, you Linux users, please do visit Exile and check out the comments. It appears to me that numerous Microsoft Symps are trying to take over. Go kick some ass.