Step 1: Make sure the cable is good. If it is, seek help elsewhere, because that’s all I’ve got for you today on this issue.
So I have this windows computer and it was no longer reading the iPod. So I did two things, and each of these things exemplifies a different operating system.
I went to the Apple web site for help. This is a PC running Windows, but an Apple iPod and Apple software (iTunes). And I decided it was time to uninstall the scanner software that says “seeking scanner” for two minutes every time any USB device is plugged in, figuring that maybe that was a problem. I ditched the scanner long ago.
The Apple web site told me several helpful things and is actually better than average for a tech help web site from a company that makes the product. The site is good enough that it is almost an argument for the proprietary model, but of course, since this was not Apple hardware it was not helpful enough. It also did not solve the problem. None of the suggestions were correct.
Meanwhile, while attempting to uninstall the software from the Windows machine … this is that freeware crap that comes with a piece of hardware … I was told that “the software you are trying to uninstall is on a CD rom. Insert the CD Rom.”
Right. No, it is not on the CD rom. And no, I don’t have that CD Rom anyway.
So, I aborted the install and not suprtizingly my system hung and I had to reboot
Eventually, I tried a new approach: I switched cables. The new cable worked, the old cable did not work.
Now, here’s a question I have for all you Apple experts out there: Are there two kinds of USB-iPod cables or just one? Is it possible that I hav two different kinds of cable here and one works and the other does not because they are different, or is it the case that I have a bad cable?
The reason I ask is that I do have two different kinds of chargers that have the cable that hooks to any iPod on the end, and they are different and are not inter-compatible with all iPods.