Greg Laden's Blog

Oh!

The abuse of privileged!

The corruption of power!

The bending of the public interest!

Go get em!

Posted by: NewEnglandBob | December 21, 2009 1:27 PM

Amazon dot com. harumph. Ever since they decided that one click ordering was a patentable invention and then sued Barnes & Noble for doing something similar, I've had no use for them. If you want to buy from them, go ahead. I won't unless they renounce that action before the patent expires.

Posted by: Shawn Smith | December 21, 2009 4:00 PM

I just ordered a book from AbeBooks (Dark Universe)

Posted by: Bjorn Watland | December 21, 2009 4:55 PM

Jeez, I'd hate to see what happens when you get ripped off in 2 digits... :)

Posted by: Simea mirans | December 21, 2009 10:52 PM

I am currently disputing a book sale with them as well...only mine was a $180 book! Your blog was the second hit on google for trebronics.com...so I hope that means the message to stay away is getting out there. I am involving Amazon at every step of the process as an examination of their feedback indicates a pattern of the same complaints of no delivery of product over and over.

I hope you got your money back!

Posted by: Kristen | January 28, 2010 8:33 PM

trebronics inc. internet code milde4, hi i'm used1goods a ebay/half.com buyer/seller top rated/power seller with actual inventory! milde4 trebronics ordered a exspensive strategy guide book from me and had me send it to a buyer in wyoming! the buyer in wyoming was not satisfied! wrong item not what they wanted! i shipped it priority mail insured! for fast delivery! transaction was on 1/3/2010 i have no idea what they sold-it for! however! over 2 weeks later i recieved a email from jeff w. milde stating he wanted a refund! before he has the item shipped back to me! he requested refunds 3 times i stated no refunds are issued until the item is returned! trebronics sent a false buyer protection claim against me on half.com they half.com ruled that the mdse must be returned in order to recieve a refund! on feb 7th 2010 i recieved a email from betty! trebronics.com stating its being shipped for return on 2/8/2010 with a tracking number!! thier customer has to be irrate! they are dropshippers that hold very little or no inventory!! i hope they have the original strategy guide book w/poster returned and that they do not dropship 1 to me from another seller! we will have problems! i also blocked them from buying from me used1goods in the future on ebay and half.com! indef! i hope this is helpful to other buyers/sellers! regards, used1goods a ebay and half.com seller and buyer 2/8/2010 pleasenote:you can find them on google! key word trebronics.com

Posted by: used1goods | February 8, 2010 11:19 PM

I also have issue with Quality7 aka milde4. He placed an order with a strangely formatted address. It was also a rare strategy guide. His customer claimed it was never received. I checked the address and it turns out to be a 3rd party shipper to the middle east. The real customer is in Egypt. The guide was delivered to 3rd party shipper. I spoke to a rep at 3rd party shipper who stated the package DID in fact arrive and was being held in "Unknown Packages Zone" at the local Egypt office. The buyer refused to claim package and I can't get it returned. Quality7 filed for refund which is being automatically taken from my account. So I'm out the money and the rare book. Welcome to my blocked list, you opportunistic parasite.

Posted by: plexxus | March 22, 2010 11:47 PM

Betty Milde lists thousands of rare and expensive books at A1 books and others under a different handle than milde4. The titles of the rare books come up during SEARCH as sellers like A1 are covered by sites like "bookfinder4you" and others...... So , Betty sells them, then orders the book from Half.com or Amazon.com at a lower price. This profit is possible when a potential buyer only uses bookfinders and does not personally check out Amazon.com or Half.com. She does none of the stocking or packing. Her feedback thousands come from the Half.com or Amazon.com sellers and not from the actual book purchaser of another web-site. Because she has earned thousands of easy dollars, any refund should be easy for her as long as she takes time to instruct her third party how to return the book to the actual shipper-seller. If she or the actual seller is not prompt to reply, the final customer will end up being pissed! Perhaps, she is too greedy to give up the money and shaft her customer and leave the original seller with a claim or bad feedback. BETTY MILDE appears to be a third party problem !

Posted by: Barbara | May 4, 2010 3:19 AM

Amazon dot com. harumph..,.Your blog was the second hit on google for trebronics.com...so I hope that means the message to stay away is getting out there. I am involving Amazon at every step of the process as an examination of their feedback indicates a pattern of the same complaints of no delivery of product over and over.

Posted by: Amazon News | July 20, 2010 9:04 PM

Last December, I purchased a book from quality7 on Amazon, and I neeeded the book for a class that began in mid-January. I didn't receive the book in time for class (even though I'd long since received all my other textbooks from other sellers), so I contacted the seller and was told it must've been lost in the mail. They didn't answer my question about whether they had used package tracking, and said I'd have to wait until 30 days after I'd ordered it to request a refund. I got my refund by filing an A to Z guarantee with Amazon. Meanwhile, I bought the book at my college bookstore because there was no way I could wait for them to get it together. Finally, come mid-February, I actually received the book in the mail. Lo and behold, it had a tracking number on it. I looked up the number, and it turns out it was actually shipped a week after I contacted the seller (5 weeks after I ordered it!!) This is totally unacceptable customer service, and against Amazon's seller policies (and I'm a seller on there, so I know)! I don't even know why Amazon lets them get away with this!!

Posted by: K.N. | August 7, 2010 5:20 PM

Although I agree Quality7 stinks, Dropshipping is not against Amazon.com rules, it's not illegal or fraudulent. Many of the sellers on eBay dropship and have high feedback. Even online, if you order a book from Borders...they don't ship it from their own warehouse, they ship it from a third party fulfillment agent, who obviously is huge and will do a great job, but it's still a 3rd party transaction. There are a plethora of large book sellers trading in between sites, I could name about 30. The majority can be spotted via their feedback with frequent out of stock comments or never received book comments. But as long as they stay within site metrics, they'll continue to sell.

Posted by: Chucklenut | September 20, 2010 6:10 PM

Yeah, I also have had a problem with this company. I ordered a book from him. the wrong edition was sent to my house I messaged them and asked for a refund or the correct book after 5 emails jeff reluctantly said he would provide a refund I sent the book with tracking to the address he gave and have not heard another thing from him, I've emailed several times over the last month, but with no response.

Posted by: chris hiehle | October 7, 2010 1:19 PM

That company look like scammers. The same happens to me. I ordered a book. I never received. They sent an email informing that the book was shipped. When I emailed back, they responded that may be the post office was the responsible for the delivery failure. But I never received the book nor the refund. They are making millions using this strategy.

Posted by: chemist | October 24, 2010 10:35 PM

Yea, I had an order from them recently for a rare item I mistakenly listed for way less than it is worth, and these guys had some weird shipping address as others have noted. It doesn't bug me that I sold it for less than i could have. I would have been happier if it went to someone directly that would actually appreciate the item, instead of make a huge profit and not provide any service but oh well. What does bug me from reading others reports is that this seems like the type of "business" who would have been standing outside ground zero selling american flags and bottled water for $50.00 on 9/12 for personal profit.. Except of course the difference is they wouldn't actually give you anything, and might tell you 25 days later that the american flag you wanted is out of stock.. based on the other reports i am reading about them, i can not believe Amazon of all places would not have blocked them by now. With this type of business and an F rating on BBB! Honest sellers like myself and many others get blocked from Amazon on a daily basis for bogus claims of non-receipt of item or innocent and very infrequent mistakes like an item damaged in shipment, yet allow and all but encourage business like this to thrive! Pretty pathetic if you ask me.

Posted by: ryan | October 28, 2010 2:48 AM

argh! the same thing has happened to me with milde4. what a loser! he's claiming i sent him some book that DOESN'T EVEN EXIST rather than the one he ordered! of course he waited until after i left positive feedback for him to demand his refund that is completely ungrounded. i hope they catch onto this guy's tricks and block him from selling soon!

Posted by: kate | November 13, 2010 12:55 AM

Milde4 and Betty of Trebronics have recently screwed me. I sent out an out of print car book, fully intact for $120. After 3 weeks of receiving it, with plenty of time to mishandle it, he filed a complaint that it was received with a broken binding. I went through the buyer claim process and they ruled in favor of Milde4. I received it back NOT how i sent it out(completely broken in half) from Betty Medina (Trebronics) from FL. I feel scammed by half.com, Milde4 and Trebronics.

Posted by: Robert Root | December 13, 2010 12:02 AM

Will you post a link to trebronics amazon store? I've had trouble with them and have lost the link. I think they sell on ebay as well. Thanks, Jay.

Posted by: jay | January 3, 2011 8:16 PM

I also had some issues with Jeff from trebronics.com
jeff@trebronics.com

Just cannot believe he has such a excellent feedback at ebay.com
User: milde4
404252 feedbacks. All positive within last 12 months

Posted by: stan | January 6, 2011 10:18 PM

I sell to Milde4 all the time, both from eBay & Half.com. They probably buy 3 or 4 books a month from me. I've never encountered any problems with them.
And no, I'm not a shill or a bot. I'm a real person.

Posted by: GargoylePress | January 25, 2011 1:36 PM

MILDE4 TREBRONICS & QUALITY7 NEED YOUR HELP!

Go to Amazon.com---type "quality7" in the 'search, all departments' box---Pick some books that have a low $ ---click on the 'new' or 'used' link (it will have the # of sellers) look for the name quality7 in sellers---buy all the books you want---leave whatever feedback is deserved file any A-to-Z Claims warranted. Remember, feedback is a great way of letting your seller know when they're doing a GREAT job.

OR feel free to leave your complements here:

Better Business link:
http://www.bbb.org/nw-south-carolina/business-reviews/books-wholesale/trebronics-inc-in-taylors-sc-11005225/

Posted by: P Offtanza | February 9, 2011 12:43 AM

Oh the BBB in SC might work, but the address I was given for the insurance form is:

Trebonics, Inc.
PO Box 769809
Roswell, GA 30076

So the BBB in Georgia may be a good place to hit as well.

I agree that they had several positive comments, which is unfortunate, because when they don't come through it is a total and complete failure. I have never had such a bad experience with an independent vendor on Amazon, and as a graduate student I buy $100's of dollars in books ever year. I definitely plan to do more research on vendors in the future.

Posted by: A | February 10, 2011 1:25 PM

I just received a book today that I did not order. The customer was listed as my name but the email associated with the account (using my name) was betty@trebonics.com. Something very fishy going on with this. I have had credit companies contact me over the years where someone was using my address but the name "betty". I wonder if this is the same person. I will look into mail fraud or contacting amazon. I do not like the idea of someone using my name to purchase items...the fact that they sent it to me is what has me stumped...maybe setting up a false trail.

Jesus blessings!

Posted by: C. Holloman | March 10, 2011 8:14 PM

Le compré un libro a Trebronics via amazon, me cobraron USD$128.- y nunca recibí el Libro, el mismo se llama La Divisa, Solar y Casa Real de la Piscina (Spanish Edition)
I bought a book via amazon Trebronics, they charged me USD $ 128 .- and never received the book, it is called the Currency, Solar Pool Casa Real (Spanish Edition)

Posted by: Luis Posse | March 22, 2011 12:14 PM

I have just been ripped off by milde4 aka jeff@trebronics.com aka betty@trebonics.com on half.com. I put them on my blocked list and filed a claim with ebay but since they are a gigantic seller (drop shipper) I'm going to assume I'll lose.
Why does Amazon allow drop shippers to buy and sell on their site?

Posted by: Gary | April 14, 2011 3:02 PM

When the $120 text book I ordered from Trebonics through Amazon had not been delivered within 30 days, I contacted them to ask for shipping status. I received a polite response within an hour (on a statutory holiday)from Jeff explaining that the book must have been lost in the mail and a full refund was instantly processed to my credit card. I am disappointed not to have received the book, which I needed for a class that has since started, but I cannot fault the customer service I received under the circumstances. I hope the issues I have read about on this blog are eventually satisfactorily resolved.

Posted by: M.S. | April 27, 2011 11:33 PM

Jeff likes to give sellers a lot of attitude. I haven't been able to track him down, but I'm assuming he live somewhere in the South.

Betty Medina
Trebonics
7004 NW 97 Avenue
Tamarac FL
33321

It appears to be a residential address according to Google maps, since it can't be located.

Jeff lives "300 miles away".

Posted by: ANON | May 10, 2011 9:09 PM

Bloody paracites! I am a bookseller with books listed on Abe. I got an Abe order for a book of mine listed by Trebonics (quality7) on Amazon, at nearly triple my price. The customer then spotted the same book on my own website at the correct price and phoned me to order it. He ordered it and paid for it, then later that day I get an order from Abe for the same book from the same customer (actually Jeff posing as the customer). Thinking he was confused a called him and asked him to cancel the order. He said that he had tried but "Jeff" told him that the book had already been shipped (it was sitting on my desk) and his card had already been debited. I thought that
Abe had listed my books on Amazon, but this is not the case. I don't really know what to do as this Jeff bloke is selling my stock without my consent. Also the shipping times given could never be fulfulled by me as I am posting from South Africa and standard shipping was requested but in the emails to the purchaser it was quoted as 10 - 14 days. It would more than likely take 6 - 8 weeks. Jeff if you are reading this...watch out!

Posted by: Simon | July 12, 2011 8:48 AM

The book I ordered on June 14th through Quality 7 on Amazon was apparently serviced via Trebonics. The estimated delivery date came and went, and Trebonics responded to my email by telling me the item had been sent and I needed to wait a full 30 days before submitting complaint. At 30 days the item STILL had not arrived. I sent a second email and was told that I would have to fill out a "Delivery Insurance Form" in order to have my account credited. The email was insolent in tone, and the insurance form they sent is offensive. These people are NOT customer-friendly.

The insurance form states as follows:

"Although most deliveries take only a few days you must allow at least 35 days for delivery before filing for non-receipt of your order. The Delivery Insurance Form must be received within 90 days of the date you placed your order. Once we have received this form and verified that the information on it is correct we will issue you a full refund.

"By signing this form you hereby certify that the information on it is correct. You also certify that the above referenced order was not received at the given address either by yourself or by someone else, whether it be a family member, relative or neighbor. You also certify that you would have known if the package were received at the address given above, regardless of when it arrived. You also acknowledge your understanding that any false claim of non-receipt of merchandise, if proven incorrect by a shipping tracking number or some other means, violates federal and state criminal fraud laws and may result in Trebonics, Inc. prosecuting to the fullest extent of the law."

These are not good people to do business with!

Posted by: Cathy | July 19, 2011 7:33 AM

The Better Business Bureau apparently had no complaints lodged against quality7 in the last 12 months - maybe you should lodge some if you're still having problems with them?
http://www.bbb.org/atlanta/business-reviews/bibles/trebronics-in-alpharetta-ga-6006244

Posted by: Odette | July 24, 2011 12:57 AM

I ordered a very expensive out-of-print book. When it arrived, I discovered that the cover of the book is that of the one that I wanted, but the book inside was completely different. Apparently you really can't judge a book by its cover. My book on English manuscripts was actually a book on hydraulic engineering inside, and someone had cut-and-paste it into the new cover. So far, there is no response from the seller and I fully expect to lose my $120 for this book.

Posted by: G Freeman | October 21, 2011 10:42 AM

Just received what I had hoped for would have been a book tiltled: Europe's Last Summer. In place of a book for which I am to study, we 9 CD discs. It seems the book came from Gray Sky Books and not Trebronics via Amazon. What is it with Amazon and Trebronics??????
Got to figure out how to return these very expensive CD's and get a the book.

Posted by: Terry Johnson | November 7, 2011 4:08 PM

by the way, this is the mailing address that I was given for Jeff (anti-) quality7:

Trebronics, Inc.
RMA 76383869
7004 NW 97 Ave.
Tamarac, FL 33321

Posted by: Berta | November 30, 2011 12:51 AM

I ordered a book TAKE IT EASY to QUALITY 7, a big vendor at Amazon. After I placed such order, Amazon emailed me a confirmation. I saw the shipping address was uncompleted, and I emailed this vendor QUALITY 7. After several tries, the only answer I got was that they shipped to address I wrote on my order (false, they missed apartment number). So, they didn't solve the problem, I didn't receive the book, and after all the worse was when a QUALITY 7 representative named JEFF was very sarcastic on his answers as I was stupid to complaint about his costumer service, and he also lied me telling that they didn't have another copy of the book (it was when I asked for them resend another copy, since they had made a mistake on my address), but they still had the book selling on Amazon. What a poor service, and what a rude guy this JEFF...

Posted by: Michael | January 19, 2012 5:33 PM