Not so respectful insolence


  1. #1 Older
    February 21, 2006

    I was just reading some of your old posts, and I totally sympathize with your complaint about Cablevision’s synthesized-voice phone system. Did your problem ever get addressed? And did you try saying “technical assistance”? We were “sold” to Cingular about a year ago, and have to survive the contract period to avoid loss of $alot. They have this system, and I’ve found that the only thing I can say that the system “understands” is “technical assistance.” Fortunately it works well, I think because all the ATT techies were sold to Cingular too, and they don’t like it any more than I do, and they have at their command the changes and considerations I desire. Even so, the experience is wearing thin.

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