Rubbish software

I've just used Peoplesoft to do my forward job plan for the year. Around BAS, PS is notorious for being unintuitive and annoying in the way it forces you to do things, and I feel the same. But the odd thing is that, when I got home, I realised it hadn't taken me long at all to actually do - rather less time than the old way.

So this is a curious example of software whose interface is so badly written that although it functions fairly passably, it annoys everyone who uses it with a false impression of unusability.

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The real questions are (a) how much time would it have taken with better designed software, and (b) what are the utter failure modes? If (b) is bad, even though you may save time in the short term, it can be a pain in the long term....

I have yet to use a piece of software from PeopleSoft that didn't leave me frustrated and cursing. What I really hate is the way you have to keep clicking on options, even when the next page is just one thing: another link to click on! It works, but it's so clumsy and annoying.

Consider also that a user's experience with, and and adaptations to, a "cranky" piece of software, becomes an investment which tends to make them more attached to the software, and resistent to change.

This of course, is an integral part of Microsoft's business strategy....

By David Harmon (not verified) on 03 Jan 2007 #permalink

My gripe with PeopleSoft is that, at least in our implementation, every single box is a frame, everything you click on refreshes the page but.. It doesn't actually save it.

You have to click on save to do that. Over and over. And save might be the button labeled save, or it might be the floppy-like icon.

Sometimes it warns you if you're leaving a page with unsaved changes, other times, no.

And if there's congestion in the tubes or your network goes down.

Hello lost work!

>>I've just used Peoplesoft to do my forward job plan for the year

- Only 7 months or so late :-)