Walt at Random

Archives for July, 2009

Great customer service redux

Some of you may remember back in May 2008 when I discussed the unexpectedly good customer service provided by Mill Creek Entertainment, the company busily mining public domain (and otherwise minimal-license) flicks and TV flicks to create really inexpensive bundles of movies on DVD. (That’s not all the company does, to be sure, but I…

What did you learn at ALA?

More of you attended this year’s ALA Annual Conference than ever before. If the programs I attended (and I attended more programs than usual) and the crowds I saw in exhibits are any indication, you were active at the conference, not just there for the sunshine. (Yes, “active” includes schmoozing; seeing e-acquaintances from all around…

I don’t usually go nine days between posts, but… You can blame ALA Annual 2009 in Chicago for most of that. I (still) travel without technology, so no blogging from ALA–and also no keeping up with blogs, FriendFeed, etc. (but email once or twice in the hidden Internet room in the exhibits). There’s also getting…

A couple of days ago, on Walt, Even Randomer, I posted a set of desultory reviews of the fourth and final DVD of Alfred Hitchcock: The Legend Begins. Sidebar: One eccentric feature of this blog used to be the “treadmill movie reviews,” brief reviews of movies from Mill Creek Entertainment’s multidisc packs viewed while I…

Say what? I don’t believe the three words are directly related–but they all play into changes in articles in the Library Leadership Network over the past week. It’s been one of those weeks where everything’s a change in existing pages articles than brand-new articles. Sometimes that’s a tough decision, sometimes not. Last week, it was…

Cites & Insights 9:9 (August 2009) is now available–just in time for the 2009 ALA Annual Conference. That’s not a coincidence, to be sure; although the issue may not be directly relevant to the conference, if I didn’t publish it now, it wouldn’t be out until at least July 19. This one’s 32 pages, PDF…

I was reading the July 2009 Consumer Reports (as usual, I’m about a month behind on magazines) and reached a set of ratings for chain restaurants. Read the commentary and the neat little sidebar where trained tasters compared oversized New York strip steaks at Morton’s with slightly less oversized New York strip steaks at Outback,…