The Quantum Pontiff


Via John Cook’s Venture blog, introducing Alaska Airlines new clippy, “Jenn”.

My discussion:

You Asked: Where are you?
Jenn: Right now, it appears I live with you…but don’t worry, I won’t overstay my welcome! How can I help you?
You Asked: Are you human?
Jenn: I am a virtual assistant, here to help you navigate our Web site.
You Asked: Are you smart?
Jenn: I know quite a bit about traveling with Alaska Airlines and Horizon Air. What can I help you with?
You Asked: do planes fly by flapping their wings
Jenn: I would love to help you, but I am not sure I understand your question. Could you please rephrase that for me?


  1. #1 steve
    February 7, 2008

    Hmmm. Doesn’t quite pass the Turing Test yet. It needs to be less polite and sound disinterested in its job.

  2. #2 Hank Roberts
    February 7, 2008

    LOUD automatic blare immediately on clicking.
    Warning Warning Warning

  3. #3 Ian
    February 8, 2008

    Is Jenn an airhead or is the question still up in the air? The world awaits further revelations!

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