Update: welcome Consumerist readers! While I use my own experience to illustrate concerns about third-party online merchants, this post is mainly about the bigger long-term informational problems I see with reputation, reliability, and online communities. Please feel free to weigh in!
A few weeks ago, I caught a familiar story on the local news. A local citizen had written in to the news team with a request for help after a local furniture company sold them a defective living room set, and wouldn't give them a refund. The news team went to the business, who - wary of the potential public…
Advertisment
