In February 2015, a group of 7-Eleven night shift workers in Buffalo, New York, filed a complaint with OSHA. Sick of enduring regular bouts of verbal harassment, racial slurs and even death threats from customers — threats they often experienced while working alone with no security guard — they hoped OSHA could help bring about safer working conditions. Unfortunately, the agency decided not to investigate.
With no help from OSHA, the workers sought out guidance at the Western New York Worker Center, a project of the Western New York Council on Occupational Safety and Health (WNYCOSH). There…
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