If you are a UK resident, I urge you to consider not dealing with ebuyer.com. Their website did not allow registrations to happen on Firefox (you can login with firefox after registering. I registered using Internet Explorer to give them a try. I should have known). They send you the wrong product (twice in my case, the same product. that's what I call anal) and charge you for the postage. When you return an incorrect product and ask for a replacement, they take in the returned product and go all quiet about it until you call them and urge them to send the correct product. Am sure there are perfectly valid explanations for all these instances of utter failure to meet customer expectations. Well, explanations do not make a shitty experience better.
So, there you have it. ebuyer.com. A terrifying example of how not to run an online business.
- Log in to post comments