Bonus: Fixing a Kenmore 44072 Washer with F03 Error

This is not a "fix-it" blog. However, I think the Internet should be a useful friendly place. Think about the times you have had a problem. The Internet has been there for you - right? I remember not too long ago, I was trying to set up iChat video chat with my brother-in-law and his brand new iMac. I was 3 states away and it was getting frustrated. In the end, my friend the Internet helped me. Problem solved. Everyone one has found a perfect solution for a particular problem on the Internet - right? So, this bud's for you Mr. Post-obscure-stuff-in-the-hopes-that-at-least-one-person-finds-it-useful guy. Right. So, this isn't really physics or science like my normal stuff.

Here is my washer. It makes my family happy. They like clean clothes. Kenmore 44072 Front Load Washer.

http://di1.shopping.com/images1/pi/93/51/37/21420060-177x150-0-0.jpg

Well, my wife went to wash clothes and the front display says F03 Error. Me: ER? So, I look it up on the Internet. Here is the site I found from [fixya.com](http://www.fixya.com/support/t629840-kenmore_44072_front_load_washer_dr…). Ok, it appears it could be something stuck in the drain hose. There was definitely water in there. I tried a couple of things, but finally decided to take off the back of the machine and look inside (unplug it first). I followed the hose to the pump and there is this squishy rubber bag connected to the pump. I squeezed it and sure enough, something was in there.

It wasn't trivial to get all the water out of the machine without the pump. At first I lowered the drain hose into a cup a little at a time. Finally, I hooked my wet-dry shop vac up to the hose and sucked the water out. (everyone needs a wet-dry shop vac). Anyway, I took off the "pump bag" - not sure what it is called, but here is what it looks like:

![Screenshot 50](http://scienceblogs.com/dotphysics/wp-content/uploads/2008/10/screensho…)

The pump bag had one of those annoying metal clamps holding it on - you can see the same kind holding the drain hose to the pump. When I removed the bag, more water came out. Here you can see something stuck in the pump.

![Screenshot 51](http://scienceblogs.com/dotphysics/wp-content/uploads/2008/10/screensho…)

I pulled that sucker out. Here is the stuff I found:

![Screenshot 52](http://scienceblogs.com/dotphysics/wp-content/uploads/2008/10/screensho…)

I put everything back together, and it seems to work. Do not ever try this. Don't ever open your washer. Don't try to fix things. See, I told you NOT to do that. It's dangerous, you could break something. (now you can't get angry if something goes wrong).

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Thanks for the info, it was very useful. Our washer would not rinse and drain.We did exactly as you said (photos were useful) and had the washer up and running in an hour. The hard part(and what took the most time) was making sure that we had a good seal on the hose to the pump. We ran several loads before sealing it up to make there were no leaks.

The only bad part of the repair was finding an allen wrench was causing the problem. No denying my responsibility, I will be checking my pockets from now on.

Jim