Border's Bugs Me

So, here I go into Border's last night. Spend $95. Everyone is happy.



Then this morning, I get up and they've sent me an email, with a coupon: $20 off a $100 purchase, before 12/24. It came in at 1:27 AM, about six hours too late.


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Take all the stuff back, buy a copy of scientific american mind to hit 100, and repurchase all. I got the same coupon this AM. After my wife's adventures in retail, I've realized the extent to which we have these folks by the balls anytime something happens we don't like. She's a dog-bather at the new petsmart on ann arbor-saline, and she's gone nazi on all bad service from other places. she's got a hit out on the Body Shop at great lakes crossing.

Well, I already get Scientific American Mind, but I get your point. Still, it is not worth it to me for the trouble it'd be. I am glad to hear that people do things like that, though. Got to keep those retailers focused on customer satisfaction.

Well heck, this starving medical student would do that and much more for twenty bucks... :0)

(btw, my BMI precludes the chance that I am starving)